Sales Policy

Effective Date: November 29, 2024

At Plumbunapo, we are dedicated to providing a smooth and satisfying shopping experience for our customers. This Sales Policy outlines the terms and conditions governing purchases from our store. By placing an order, you agree to the terms below.

1. Order Process

  • Placing an Order: Customers can place orders through our official website: plumbunapo.com.
  • Order Confirmation: Upon placing an order, you will receive an email confirmation detailing your order. If you do not receive this, please check your spam folder or contact us at [email protected].
  • Order Accuracy: Ensure all details are correct before completing your purchase. We are not responsible for incorrect shipping addresses or order details provided by customers.

2. Pricing and Payments

  • Currency: All prices are listed in USD.
  • Payment Methods: We accept all major credit/debit cards, PayPal, and other secure payment methods as displayed at checkout.
  • Taxes and Fees: Prices are exclusive of applicable taxes and shipping fees, which will be calculated at checkout.

3. Shipping and Delivery

  • Processing Time: Orders are typically processed within 1-3 business days after payment confirmation.
  • Delivery Time: Shipping times may vary depending on your location and chosen shipping method.
  • Tracking Information: Once your order is shipped, you will receive a tracking number to monitor your package.
  • Shipping Delays: Plumbunapo is not liable for delays caused by unforeseen circumstances such as weather, carrier issues, or customs clearance.

4. Order Modifications and Cancellations

  • Modifications: To request changes to your order, contact us at [email protected] within 24 hours of placing the order.
  • Cancellations: Orders can be canceled before they are processed for shipment. A cancellation request must be sent to [email protected].

5. Product Availability

  • Stock Limitations: Products are subject to availability. In the rare case of stock unavailability, we will notify you promptly and provide alternatives or a full refund.
  • Pre-Orders: For pre-order items, delivery times will be communicated at the time of purchase.

6. Product Descriptions

We strive to provide accurate product descriptions, including images, specifications, and details. However, slight variations may occur due to differences in monitors or material batches.

7. Returns and Refunds

Please refer to our Refund and Returns Policy for detailed information on returns, exchanges, and refunds.

8. Promotions and Discounts

  • Validity: Promotional codes and discounts must be applied at checkout and cannot be combined unless specified.
  • Expiration: Offers are valid for a limited time as stated in the promotion details.

9. Customer Responsibilities

  • Ensure all personal and payment information provided is accurate and up-to-date.
  • Comply with the applicable laws and regulations of your region regarding online purchases.

10. Contact Us

If you have questions or concerns about our Sales Policy, please reach out to us:

  • Address: 12134 Đường 88 Seminole, Florida (FL)
  • Phone: (727) 397-7160
  • Email: [email protected]

Thank you for choosing Plumbunapo. We value your business and are committed to delivering an exceptional shopping experience.